Back Office Support Services

In modern age the competition level has increased so to be in the race the organizations wants that their all operations are cared by professionals. To synchronize their work they outsource the part of their business which requires expertise services to third party who has experience and take care of your business with professionalism. Smart organizations outsource their back office services like inventory and bookkeeping to the call center that can provide the quality services with accuracy and security level that matches your requirement.

There are many benefits of outsourcing your back office support services to the call center.

·        Level of experience: - The levels of experience of call centers are much higher than the staff you hire as they deal with different type of industries. Experienced staffs of call centers are specialized in accessing an advanced infrastructure and handling data in efficient way.

·        IT Technology: - Back office support service providers have latest technology and more experience to work on it as call centers have to upgrade themselves to be in competition.  They invest in the latest technology, modernized techniques and the licensed software to provide you robust, fast and accurate result when you need it. You don’t need to buy expensive software and technologies for your company.

·        Saves more money: - Outsourcing saves your money required for investing in building in-house team. It saves your money on hiring staff and paying their salary. Outsourcing back office services to offshore country like India helps you save extra money due to the difference in the currency of countries. It reduces your risk of investment in building in –house back office team.

·        Time zone difference: - Outsourcing back officeservices to offshore helps you in getting additional advantage of time zone difference. The work is done when your office is closed and your employees can access data whenever they reach need it. They do not have to wait for the work to be completed. It will help you to be ahead of your competitor.

Call2customer is a call center in India, who works dedicatedly to help their clients in all aspects to achieve success in their business at very reasonable price which you can afford easily. They have robust and secure system for your data to avoid any leakage. They always manage to provide the work with 99.9% accuracy within time period provided by you. The experiences of their clients with them are amazing and they had increased their work with them. To gain clients trust for them is their motto.

Benefits of Appointment Setting Services for your Business

Appointment setting services helps you in cracking any business deal. The appointment setting call centers help you in screening and the pre-qualification of your potential clients and sales leads before making any appointment with them. By outsourcing this job your ROI will increase. You can get best team that is equipped with the best call center software in India.

There are enormous reasons to outsource your appointment setting services from releasing you from burden to save money. It not only saves your time, money and energy but also provide you right direction to convert lead into sales.

Why You Should Outsource Appointment Setting for your business?

·       No investment cost: - By outsourcing appointment setting services you can save your precious money which you will have to spend on purchasing infrastructure, software and technology for building in-house appointment setting services. You will have to pay bills of rent for space, maintenance of technology, electricity, internet and telephone bills etc. Further you will have to hire staff, pay their salary and other allowances. By outsourcing, you will have to pay only nominal fees only for the services that appointment setting call center provides you.

·       Your  utility time will be increased:-  Appointment setting call centers generate leads for your company, schedule time of appointment, manages calendar, give back up call to prospects and make all the require arrangement needed for appointment setting.  All the time from generating lead to appointment setting is saved. Your sales team can freely concentrate on sales. They can use all their energy on face-to-face meeting and increasing your sales.

·         Experienced professionals: - Once the task is outsourced to a call center you will get professional services they are task driven. The agents will present your product or services effectively and professionally, you will have breakthrough in your sales output. You need not to train them to get appointments from your potential clients. You will get experienced service provider at nominal cost.

How Call2customer helps you in Appointment setting?

Call2customers has a tangible background of satisfied clients and a team of performers and skilled telemarketing professionals. They have highly qualified team who generates lead and helps in Appointment setting to generate new business for you. They will help you to take your business in right direction by convincing the audience for your product, setting appointment for you and managing calendar. Outsourcing appointment setting services to call2customer can be beneficial for your business. Once you outsource call2customer services for appointment setting, you start receiving benefits and that too at reasonable prices.

Telemarketing Call Center in India Provides Wide Range of Services

India is a leader in the global telemarketing services as it is most preferred outsourcing destinations by leading International companies. India telemarketing services cover a whole range of fields including customer support services, technical support services, telemarketing services, and IT services etc. Allowing outsourcing labor to countries such as India is cost effective for multinational company to do the same work, for a much cheaper price. Telemarketing services has allowed your business to reach out to a larger audience than ever before.

Telemarketing call center in India provides you enormous services to help in growth of your business.

 Inbound Telemarketing Services: - When a customer contacts call center inbound telemarketing services, they analyze market and understand customer's requirements before planning campaign. India has Telemarketing experts provide you customized services with flexible pricing scheme to help you gain maximum benefit from your project.

Telemarketing call centers has provide range of inbound services for B2B and B2C which includes dealer locator services, market research surveys, 3rd party verification services, lead generation services, direct response services, order taking services, up-selling / cross-selling services, catalog sales services, answering services, and inquiry services etc.

Outbound Telemarketing Services: - Telemarketing call centers can efficiently qualify leads and build database lists to suggest effective marketing strategies for your businesses. Outbound telemarketing call center has state to art technology with latest software to provide you with best services.

They have experienced team with expertise to provide a wide range of telemarketing services which help you in market research programs, telemarketing sales, appointment setting services, reminder calls and customer satisfaction surveys etc.

Telemarketing Consulting Services: - Telemarketing call centers provide you telemarketing consulting services. Telemarketing consultation services include wide range of services audits on performance, reporting specifications, scripting analysis etc. They have experts that can develop scripts especially required for your product. They provide training to their agents to deliver the script proficiently.

List Marketing Services: - Telemarketers are expert in offering telemarketing list and direct marketing list services. This list includes details like location, age, job description etc require for your business. It helps in preparing list of prospects, mailing services and national address change services.

Call2customers have extensive experience in providing telemarketing services. They have professional offshore telemarketing team who are well trained in sales and answering calls efficiently and proficiently. They have technology and software to handle any call. Call2customer has the knowledge, expertise and skills to increase your sales effectively. Call2customer provides you services at competitive price.

BPO Services by Call Center in India

BPO services have become one the prime necessity for both private and public organizations to overcome with unprecedented challenges like economic uncertainty, market complexity, hyper-competition, changing consumer expectations and regulatory pressures. Here businesses outsource their operational work to the third party to enhance their productivity and capabilities at lower cost. It is most effective and efficient way for the organizationto deliver high level of performances in business including increased sales, better custos mer satisfaction, increased market share, higher levels of employee engagement and productivity, and more. Call centers in India provides high quality and reliable services at reasonable rate.

Call centers in India provides BPOservices including technical support, software support, inbound call center, support, chat/email support, etc. By outsourcing BPO services to call center in India

• ·   Cost Reduction: - The most important reasons for people choosing BPO is it helps the organizations to cut costs and save money. BPO has provided company to get state-to-art technology without investing in infrastructure, changing technologies and software. BPO allows them to get a talented pool of employees available at low wages with advanced technology to get their work done.

•  Improved Products: - By reducing its semi-important responsibilities by outsourcing to a reliable BPO service provider can concentrate on the improvement of its existing product or launching new product. Better product will help in increasing customer’s satisfaction which will result in increase in sale.

• Availability of Experienced Professionals: - Recruiting new employees and training them requires lot of time and money. But when the tasks are outsourced to a BPO company you get experience, skilled and trained staff conveniently.
• Source of Customer Feedback: - Most BPO employees are in direct contact with the customers, they keep the record of the customer’s feedback which in turn   help the company to improve their product or services provides to the customer.

• Access to the Latest Updated Technologies: It is very costly to update the  technologies and software by a company whereas the BPO Company to remain in   competition has to access the latest technology and have the relevant expertise for it therefore proves to be more advantageous for global organizations.

If you are looking to next-generation business process outsourcing (BPO), call2customer is the solution where you can meet your business goal. They apply analytic capabilities to make their clients and optimize their business. Our team of highly experienced BPO professionals provides customized service and enhances satisfaction.